This policy will let you know:
What personally identifiable information does CBR collect from me?
If you choose to enroll in newborn stem cell banking on our website CBR asks for certain personal information, including your name, address, e-mail, zip code, credit card, phone, and a portion of a government issued identification number as well as certain health-related information such as the expected due date, your health care plan, delivery hospital and doctor or midwife. Once you enroll, you are no longer anonymous to CBR - you are given a CBR ID and are able to take full advantage of CBR's offerings. When you enroll you will also be asked to set a security question, and will be required to provide the answer for authentication purposes when you log in to your account.
You may request information about clinical trials without enrolling. If you choose to participate in this feature of our website you will be asked to provide your name, address, email, phone and medical condition in which you are interested. You can also request information from CBR; we may ask for your contact information, due date and other information that will help us assist you. Some information is required while other information may be submitted at your option. Certain websites offer community discussion boards, and you will be asked to provide your full name, zip code, and email address, and to generate a password. You will also be asked to provide your mailing address (although that is not required to set up an account). If you create a personalized start page for certain websites or request a subscription to a one or more of the newsletters offered on a website, you will also be asked to provide your full name, zip code, and email address, and to generate a password.
CBR also collects information that does not personally identify our site visitors. This may include the visitor's domain name and IP address, but not the email address. This information ("Site Usage Information") is aggregated to measure certain traffic patterns on our websites, such as the number of visits, average time spent on the website, pages viewed, and so on.
What are cookies and how does CBR use them?
How does CBR use my information?
Who is collecting information?
When you are on a CBR website and are asked for personal information, you are sharing that information with CBR alone, unless it is specifically stated otherwise. If data is being collected and/or maintained by any company other than CBR, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.
With whom does CBR share my information?
CBR may share aggregated data (which does not personally identify you) with advertisers or business partners, or with third parties that perform services for us. Any user statistics that we may provide to prospective advertisers or partners regarding product or service usage on CBR are provided in the aggregate only and do not include any personally identifiable information about any individual user.
If you provide your healthcare provider's information to us we may disclose personally identifiable information you have provided us to that provider.
How does CBR protect my personal, financial, and health-related information? What security precautions are in place to protect the loss, misuse, or alteration of my information?
Keeping your personal, financial, and health-related information private is important to us. There are several places on the CBR site where you can transmit credit card information in order to complete a purchase transaction or for verification purposes. Anytime we ask for a credit card number we transmit that number in an encrypted format. We use industry-standard, SSL (secure socket layer) encryption.
It is also important for you to help protect against unauthorized access to your information. You are solely responsible for signing off of our Web site each time you finish using it and for securing your log-in information and security responses. Any transactions using your log-in and security responses will be deemed to be authorized by you.
Editing, Updating, Correcting and Deleting Information About You
If you prefer not to receive information from us please let us know by calling us at 1-650-635-4213 or by sending us an email. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive. If you no longer wish to receive any newsletter to which you previously subscribed through this website, or any other communication from CBR, please follow the "opt out" link in the relevant communication, or send us an email.
If you would like to update or correct your email address, mailing address or other personal information with us you may call us at 1-888-932-6568 option 4, email us, or simply edit your information by logging into the "My Account" page of our Web site.
You may also contact us by postal mail at Cord Blood Registry, 1200 Bayhill Drive, San Bruno, CA 94066
Please note that any requests to remove or update your personal information may take up to ten days for your email request and 6-8 weeks to process your postal mail request.
We control and operate this website from our offices in the United States. Any information you provide to CBR through this website is stored and processed on CBR servers in the United States or on those of our third party service providers. We do not represent that materials on this website are appropriate or available for use in other locations. Persons who choose to access this website from outside the United States do so on their own initiative, and are responsible for compliance with local laws, rules and regulations, if and to the extent applicable.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
This Website is not intended to collect or maintain personally identifiable information from persons under 13 years old. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE WEBSITE. If CBR learns that personally identifiable information of a person under 13 years old has been collected without verifiable parental consent, then CBR will take the appropriate steps to delete this information.
Effective Date: October 10, 2011